At HighSta HS, we stand behind the quality of our craftsmanship. To ensure a seamless experience, we only accept returns online at Highsta.com
Eligibility for Returns & Exchanges
- Items must be unused, in perfect condition, and include all original packaging, tags, and proof of purchase.
- Returns or exchanges must be requested within 28 days of the original purchase date.
- Final Sale Items: High jewelry, watches, and personalized/made-to-order products (including engraved or monogrammed items) cannot be returned or exchanged.
How to Return
1. Initiate your return exclusively at [Highsta.com/returns](https://www.highsta.com/returns).
2. Once approved, you’ll receive a prepaid return label (if eligible) and instructions.
3. Securely pack the item with all original packaging and accessories (e.g., warranty cards, certificates).
Refunds & Exchanges
- Refunds are issued to the original payment method in the same currency and region as the purchase.
- Exchanges are subject to availability and processed online only.
- PayPal purchases: Can only be refunded or exchanged through our online store.
Non-Returnable Purchases
- Department store purchases must be returned to the original retailer.
- International clients are responsible for complying with export regulations.
Questions? Contact our team at support@highsta.com
Policy subject to change. See full terms at [Highsta.com/returns](https://www.highsta.com/returns).